Privacy Policy

This Privacy Notice for IT Fixed Services ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our Services, including when you visit itfixedservices.com or engage with us in other related ways.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. Contact us at info@itfixedservices.com.

We collect personal information that you provide to us.

We collect personal information you voluntarily provide when you express interest in our products, participate in activities on the Services, or contact us. This may include:

• Names
• Phone numbers
• Email addresses

Sensitive Information: We do not process sensitive information.

We also automatically collect certain information when you visit our Services — such as your IP address, browser and device characteristics, operating system, language preferences, and usage data. This is primarily used to maintain security and for internal analytics.

We collect information through cookies and similar technologies, including Log and Usage Data, Device Data, and Location Data. Our use of information received from Google APIs adheres to the Google API Services User Data Policy.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons depending on how you interact with our Services. We may also process your information for other purposes only with your prior explicit consent.

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so.

If you are located in Canada: We may process your information if you have given us specific permission (express or implied consent). You can withdraw consent at any time. In exceptional cases, we may be legally permitted to process information without consent, including:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If disclosure is required to comply with a subpoena, warrant, or court order
• If the information is publicly available and specified by regulations

We may share information in specific situations and with specific third parties.

• Business Transfers: We may share your information in connection with any merger, acquisition, or sale of company assets.
• Google Maps Platform APIs: We may share your information with Google Maps Platform APIs for location services. You may revoke consent anytime by contacting us.

We may use cookies and other tracking technologies to collect and store your information.

We use cookies and similar technologies (web beacons, pixels) to maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions. We also permit third parties to use these technologies for analytics and advertising.

Google Analytics: We may share your information with Google Analytics, including use of Google Analytics Demographics and Interests Reporting. To opt out, visit tools.google.com/dlpage/gaoptout.

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., backup archives), we will securely store and isolate the information until deletion is possible.

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of a minor and consent to such minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and promptly delete such data.

If you become aware of any data we may have collected from children under age 18, please contact us at info@itfixedservices.com.

Depending on your location, you have rights that allow you greater access to and control over your personal information.

In some regions (like Canada), you have certain rights under applicable data protection laws, including:

• Right to request access and obtain a copy of your personal information
• Right to request rectification or erasure
• Right to restrict the processing of your personal information
• Right to data portability (if applicable)
• Right not to be subject to automated decision-making
• Right to object to the processing of your personal information

Withdrawing your consent: You can withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.

If you have questions about your privacy rights, email us at info@itfixedservices.com.

Most web browsers include a Do-Not-Track ("DNT") feature. As no uniform technology standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals.

Global Privacy Control (GPC): We recognize and honor GPC signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable state privacy laws, including the CCPA. Visit globalprivacycontrol.org for more information.

If you are a resident of California, Colorado, Connecticut, and other listed states, you may have the right to request access to and receive details about your personal information.

Categories of Personal Information Collected

Your Rights

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of targeted advertising, sale of personal data, or profiling

How to Exercise Your Rights: Contact us by submitting a data subject access request or emailing info@itfixedservices.com. We will honor GPC opt-out preferences.

Appeals: If we decline to take action on your request, you may appeal by emailing us. If your appeal is denied, you may submit a complaint to your state attorney general.

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you by posting a prominent notice or by sending you a direct notification. We encourage you to review this Privacy Notice frequently.

If you have questions or comments about this notice, you may contact us at:

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information.

To request to review, update, or delete your personal information, please fill out and submit a data subject access request.